New Customer

Establishing Service

Access the ONWASA Application for Water Service, fees and charges information, and security deposits information. Once Online application is submitted, an ONWASA representative will contact you within 2 business days.

Establishing Service

Leaks

View general guidelines and ONWASA's Policy for bill adjustments due to leaks.

Leaks

Change of Address

Change your mailing address (this is not a form to change water and/or wastewater service to another address.)

Change of Address

Service Disconnection Request

Please allow at least 24 hours for request to be processed to disconnect service.

Disconnection Request

Rates and Charges

View information about basic water and sewer charges, and user fees.

Rate and Fee Schedule 17-18


Call Before You Dig

Protect your underground utilities from damage.

NC 811