About Us

Our employee team protects the community's health and the environment by providing high-quality water utility services through excellent customer experiences. 

We are guided by our values which are:

  • Dedication
  • Integrity
  • Caring
  • Environmental Stewardship
  • Sense of Community

Our Vision is to be the respected regional water utility, providing exceptional service to our community.   

ONWASA's main office is at 228 Georgetown Road, Jacksonville, NC. Our normal business hours are Monday through Friday from 8 a.m. to 5 p.m.