About Us

VISION

"To be the respected regional water utility, providing exceptional service to our community."

MISSION

Our team protects the community's health and the environment by providing high-quality water utility services through excellent customer experiences. 

VALUES

• Integrity - doing the right thing
• Caring - treating others as we would like to be treated
• Dedication - to our mission, our employees, and our community
• Environmental Stewardship - protecting and enhancing our environment
• Sense of Community - working together toward shared goals

 ONWASA BY THE NUMBERS 

• 3,446,389,792           Gallons of Water Pumped Annually
• 372,330,443              Gallons of Wastewater Treated Annually
• 16,050,000                Gallons of Water Stored in Clear Wells and Tanks
• 14,417,037                Gallons of Water Stored in Underground Pipes
• 898,984                      Miles Driven Annually
• 659,100                      Meter Readings Annually
• 154,659                      Main Office - Phone Calls Handled Annually
• 147,791                      Estimated Number of Individual Customers
• 81,171                        Lab Analysis' Processed Annually
• 56,616                        Work and Service Orders Processed Annually
• 54,669                        Number of Metered Accounts
• 1,233                          Miles of Water Mains
• 445                             Square Miles of Service Area
• 192                             Miles of Wastewater Mains
• 152                             Facilities to Maintain
• 147                             Full Time Positions