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About Us
VISION
"To be the respected regional water utility, providing exceptional service to our community."
MISSION
Our team protects the community's health and the environment by providing high-quality water utility services through excellent customer experiences.
VALUES
- Integrity - doing the right thing
- Caring - treating others as we would like to be treated
- Dedication - to our mission, our employees, and our community
- Environmental Stewardship - protecting and enhancing our environment
- Sense of Community - working together toward shared goals
ONWASA BY THE NUMBERS
- 3,446,389,792 Gallons of Water Pumped Annually
- 372,330,443 Gallons of Wastewater Treated Annually
- 16,050,000 Gallons of Water Stored in Clear Wells and Tanks
- 14,417,037 Gallons of Water Stored in Underground Pipes
- 898,984 Miles Driven Annually
- 659,100 Meter Readings Annually
- 154,659 Main Office - Phone Calls Handled Annually
- 147,791 Estimated Number of Individual Customers
- 81,171 Lab Analysis' Processed Annually
- 56,616 Work and Service Orders Processed Annually
- 54,669 Number of Metered Accounts
- 1,233 Miles of Water Mains
- 445 Square Miles of Service Area
- 192 Miles of Wastewater Mains
- 152 Facilities to Maintain
- 147 Full Time Positions