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Change Mailing Address

  1. Change Mailing Address
  2. Please complete the following information in its entirety to have your mailing address changed.
  3. Please note: This form is to change the mailing address for billing statements, not to move water and/or wastewater services to a different address. If you need further assistance, please call (910) 455-0722 to speak with a customer service representative.
  4. **Please be advised, after completion of address change, you will receive a confirmation email from an ONWASA customer service representative. However, if you do not receive a confirmation within 48 hours of submittal, you need to contact us at (910) 455-0722 to verify request was received. Changing your mailing address will not terminate your service and you will continue to be billed at the new address given. Should you have any further questions or require additional information, please contact our office.
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  6. This field is not part of the form submission.