To register for Online Bill Payments and Account Access
1. Visit https://billing.onwasa.com/onwasa/login.jsp and click the ‘Register’ link.
2. Enter your Account number by removing the .00
For example, your payment stub may show an Account number like 20782559.0088.
Enter your Account number as 2078255988.
3. Enter the last 4 digits of your Social Security Number.
4. Enter your email address.
5. Select your Paperless Billing option.
6. Check the Communication Authorization box.
7. Click ‘Submit’.
8. A verification email will be sent to the address provided. Follow the directions to complete online access.
As this new system is rolled out, we thank you for your patience while we work out any kinks that may appear. We are always looking for ways to provide you with better and more efficient service. If you experience any problems following our transition, please feel free to call our main office at 910-455-0722. At ONWASA you can always reach a live person who is ready to assist you in any way possible. It is our pleasure to help you! Click on "Additional Information" to see more!
