The ONWASA call center will be down for maintenance beginning at 9:00 am on Saturday, April 16, 2016. The call center may be down for several hours. For EMERGENCIES ONLY, such as water and/or sewer leaks, please use 910-340-3909 during the maintenance time frame. This number is for emergencies only, not to pay on accounts or to begin/end services.
If customers would like an alternate way to check account status or pay on accounts, customers may access account information and make payments 24/7 by calling 888-626-9055 or by visiting our Customer section on the ONWASA website; please have account number ready before calling.
We appreciate your patience and understanding while these necessary updates are made to the ONWASA phone system.
