make account inquiries and payments over the telephone or in the lobby or drive-thru of the Operations Center.
Account payments can still be made 24 hours a day on the website or by calling Official Payments at (888)272-9829 and entering juridiction code 4332.
Customers can call (910)455-0722 24 hours a day for emergencies, such as water and sewer leaks.
For routine inquiries/requests, customers can use
