Some customers who have Windows 8 are experiencing issues when attempting to utilize the Online Bill Pay application. Customers are receiveing an error message stating: "The system cannot find the file specified". This is a compatibility issue with Internet Explorer 10.
To resolve this issue, please follow these simple steps to fully utilize the Online Bill Pay site for your payments:
1.) Right click on the top bar within IE10 and check, "Menu bar"
2.) Click on "tools" --> compatibility view settings
3.) Check, "display all websites in compatibility mode" or just click on add to add a certain site to to be viewed in compatibility mode.
If you continue to have issues with the Online Bill Pay option, please contact us.
