METER REPLACEMENT PROJECT FAQs

Have you been notified your water meter is being replaced with an automated water meter and have questions?

Follow the link to a list of frequently asked questions.

Meter Replacement FAQs

NC Executive Order 124 Public Notice

On March 31st North Carolina Executive Order 124 was signed. The Executive Order mirrors actions ONWASA took earlier on March 15th. We were pleased to be one of the state’s first utilities to help our customers during the COVID-19 crisis.

Here is important information you should know about Executive Order 124:

First, customer account disconnections for nonpayment are suspended, likely for at least 60 days.

Second, ONWASA will not impose new penalties for late payments or collect on penalties...