Posted on: May 19, 2017

Proposed FY17-18 Budget for Public Inspection

Some key highlights for the proposed budget: no rate increases, $330,000 less than previous budget year, budget balanced at $27.6M.

Comments regarding budget can be mailed to ONWASA Administration, 228 Georgetown Rd., Jacksonville, NC  28540.  All comments must be received by June 12, 2017. 

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Posted on: March 20, 2017

24 hour Online Account Access/Customer Portal

ONWASA has recently transitioned to a more modern customer service and billing computer system which has enabled us to create an easier billing format and to give customers more convenient options to track water usage and make account payments.

 If you were registered on the old system, you will need to re-register.To register for Online Bill Payments and Account Access  - Please notice step 2.  Account numbers were modified with new system.

  1. Visit
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Posted on: February 3, 2017

Elevated Fluouride Levels in Ramsey Rd. area

Due to Federal regulations, ONWASA is required to notify all ONWASA customers of a Notice of Violation for the elevated fluoride levels on Ramsey Road.  This Violation was for Ramsey Road only.  Fluoride levels are naturally occur...

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Posted on: November 16, 2010

Reporting Suspicious Activity

The safety and security of our customers and employees is ONWASA's highest priority. If you see suspicious activity around ONWASA facilities such as wells, plants, or other infrastructure, please let us know by calling (910) 455-0722.