Overview
Incidental charges which a customer may be required to pay from time to time include, but are not limited to:

After Hour Fee 
A fee for service calls which the consumer requests to be made after 2:00 pm weekdays and on weekends or holidays for a leak or line break and the line or break is to the Owner’s Service Facilities or to Authority Utility
Facilities resulting from the negligence of the customer at the premises or the customer’s guests or agents.

Application Fee
A fee due when a person applies for new utility service.

Backflow Testing and Service Restoration Fees 
Fees to cover the cost of testing backflow prevention devices and for restoring utility service for non-compliance with the backflow portion of these Rules and Regulations.

Civil Penalty 
A penalty for violation of these Rules and Regulations.

Cut Lock Fee
A fee to cover the cost of replacing padlocks which have been removed from Authority water meters without the Authority’s consent.

Credit Letter Fee
A fee for preparation of letters regarding a customer’s credit history with the Authority.

Late Fee 
A fee added to delinquent utility bills.

Meter Testing Charge
A charge for testing meters measuring utility service.

Miscellaneous Administrative Fees 
Fees for such matters as returned checks, copying, customer lists, debit bill payment by phone, and such other categories as the Executive Director deems appropriate. The amount of Miscellaneous Administrative Fees shall be set by the Executive Director.

Suspension Fee
A fee for reconnection of service that has been suspended or terminated for failure to pay bills or for violation of these Rules and Regulations.

Service Call Fee
A service call fee will be charged to the customer’s account for the following:
Tampering Charge
A charge for tampering with any Authority Utility Facilities.

Turn-on Fee 
A one-time fee due when new utility is connected to Authority Utility Facilities, or existing service is transferred from one consumer to another.