Customer Request: Disconnection of Water Service

Please complete the following information in its entirety to have your services disconnected. Please be advised, there is a minimum 24 hour notice required for all disconnection.

Date you would like water service disconnected:*

Customer account number and/or social security number:*

Customer name (as listed on water bill):*

Service address that needs to be disconncted:*

Forwarding address for final bills and/or deposit refunds:*

Telephone numbers where you may be reached for any further questions:*

Email address:*

**Please be advised, after completion of service order for disconnection, you will receive a confirmation number by email from an ONWASA customer service representative. However, if you do not receive a confirmation number within 48 hours of submittal, you need to contact our office at 910-455-0722 to verify request was received. Should you have further questions or require additional information, please contact us.