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Billings and Collections

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1. When is ONWASA's Operations Center open?

Our office hours are Monday - Friday, 8:00 am – 5:00 pm.

2. Where are ONWASA offices?

In addition to our Jacksonville Operations Center on Georgetown Road, we have three satellite offices located in the Holly Ridge Town Hall, Richlands Town Hall, and the Swansboro Town Hall. The Swansboro Town Hall closes for lunch from 12:00 noon - 1:00 pm daily.

3. Where can I mail my bill?

Please mail your bill to:
Onslow Water & Sewer Authority
PO Box 63036
Charlotte, NC 28263-3036

For other correspondence, please us this address:
PO Box 1415
Jacksonville NC 28541-1415