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For other correspondence, please us this address:PO Box 1415Jacksonville NC 28541-1415
We also rely on you the customer to report any water quality issues you may experience at your home. For a full list of water quality sampling ONWASA conducts please view EPA’s Drinking Water Watch.
If you are concerned about a particular regulated contaminant being in your home, there are independent laboratories that will analyze your water and ONWASA will be happy to provide you with those contact numbers.